Term Conditions Page
Terms & conditions
Welcome to luvit.com.bd also hereby known as “we”, “us”, “LuvIt”or "Haizz and Jakez". Please read these Terms & Conditions carefully before using this Site. By using the Site, you hereby accept these terms and conditions and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with, or use this Site. This Site is owned and operated by LuvIt. Bangladesh.
The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.
Delivery: If your order value will be a minimum of 500.00 BDT on regular MRP, will get free home delivery inside Dhaka.
Issuance of Refunds
If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. Once we have received your product (6 working days) and it has undergone quality control (2 working days), the expected refund processing times are as follows:
| Payment Method | Refund Option | Refund Time |
|---|---|---|
|
All |
Refund Voucher |
1-2 working days |
|
Debit or Credit Card |
Debit or Credit Card Payment Reversal |
9-10 working days |
|
bKash |
Bank Deposit / Mobile Payment Reversal |
5 working days |
|
Cash on Delivery (COD) |
Bank Deposit |
4-5 working days |
|
LuvIt Voucher |
Refund Voucher |
1-2 working days |
Important Note: The Voucher/Coupon discount code can only be applied once. The leftover the amount will not be refunded or used for the next purchase even if the value of the order is smaller than the voucher value.
Customer Service
Quick Link
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Need Help? Call Our Award-Wining
Support customers (Sat-Thu, 10:00am - 7.00pm), Call to : 09613-160160
WhatsApp : 01404 003 965
